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DCS Problem/Incident Manager (PIM)

Job id:  15330
Job location: 

Shiohama DC, Tokyo, JP, 13, JP, 272-0127

Data Center Lifecycle Project Manager

Role Profile

Role title:

Data Center Lifecycle Project Manager

Colt Level:



Lifecycle Project Manager

Reports to:

Padraig MacColgain


Shiohama Data Center


About Colt Data Centre Services


In today’s world, great businesses must be secure, resilient, scalable and above all - connected.

At Colt Data Centre Services this is our business. Colt Data Centre Services offers flexible and affordable colocation and IT infrastructure solutions. Our connectivity and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is future-proof. We operate 29 state-of-the-art data centres across Europe and Asia Pacific, offering 24/7 security and local language support. We are connected to a further 530+ third party data centres across our network and are able to offer private links into the major public cloud providers.

As the only data centre provider in the world to secure the highest M&O certification by the Uptime Institute, our operational standards are recognised as industry-leading. Data centre services is offering a carrier neutral data centre setting and new commercial and operational solutions for our customers.

Colt Data Centre Services has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres - hosting significant financial, media, corporate and cloud wholesale providers across the world.

We are at a critical turning point as we become an independently focused business and at the same time, supported with the strong backing and investment of Fidelity. We expand our footprint in Asia and Europe which enables us to invest and leverage our real estate and infrastructure to expand our current sites and open up new ones.

You’ll be part of a dynamic, agile , forward thinking team of individuals that are looking significantly grow the business.

This is an exciting time and a new beginning for Colt DCS.


Our vision: to be the most customer centric data centre provider


Role Purpose

Data Center Lifecycle Project Manager is responsible for all aspects of managing projects that relate to the maintenance of critical Data Center equipment such as Cooling, UPS, Generators, Power Distribution Units, Building Management Systems and Security Systems.

Ensures that there are no P1 and P2 incidents by managing projects correctly in order to prevent the detioration of critical equipment.

Works closely with Data Center Operations Team, New Builds Project Management Team, Design Team and the Project Management Office



Key accountabilities

·      Project Management

·      Resource Management

·      Contract Management

·      Budget Mangement

·       Alignment with Colt


Relationships and key contacts

·       Data Center Operations, Commercial Team, Sales, Procurement Team, Finance, Product Management, Design Team, IT System Manager

·      Service Desk

·      Building Management Team

·      Security Company


Role specific requirements

Skills & Experience



·      Skill of Electrical / Mechanical / Rack / BMS / Security / IT cabling / Capacity management / Project Management

·      Skill of communication with Japanese and foreign customers

·      Experience of facility operation or construction

·      Skill of PC (Excel,  Word, PPT, CAD, VISIO )

·      English and Japanese





·       Data Center construction and buildout


(optional, if required)

·      List any professional qualifications/certification that are essential to the role i.e. they cannot do the job without this qualification

・      Communication Skill internal and external

・      Project Management Skill


·      List any qualifications that are desirable i.e. they indicate the calibre of the job holder

1.    Project Management Professional

2.    Prince2

3.    Chief electrical engineerInstallation Technician AI/DD 1st type

construction supervisor

4.    3rd -Class Electrical Master Engineer

5.    First-Class electrical work operation and management engineer.

6.    Written and verbal English ability



·          List any special requirements, benefits, schedule etc


·         Be aware of Colt information security, business continuity, quality and other ISO or equivalent policies/ industry standards and discharge duties against them as appropriate.

·         Identify risks related to process and information security and treat/ mitigate the same as appropriate


What we offer:

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

Some benefit examples are:
•Flexible working and relaxed dress code
•Two days annually to spend on volunteering opportunities
•Access to a virtual business school for on-going learning
•Business mentoring
•Free drinks and fresh fruits
•public transport allowance
•option of parking slots in the city
•lunch vouchers

Job Segment: Manager, Data Center, Procurement, Product Manager, Facilities, Management, Technology, Operations

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