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FR Implementation Manager

Job id:  15794
Job location: 

Malakoff, France

Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America’s largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care.

Role Purpose:

Manage, according to Colt values, especially non standard customer (and possibly internal) orders/projects by:

·     Being the key customer contact during all the delivery, from the project assignment to its completion (including billing matters)

·     Validating and amending the customer requirements once orders are placed

·     Being involved in the technical and process purposes

·     Coordinating the different teams within Colt

·     Completing the orders/projects with respect to quality, cost optimization and lead times

.      Reporting regularly the progress report to the customer and internally

 

Key Accountabilities:

·     Ensure  delivery KPIs (Customer satisfaction ratings, Monthly Revenue Objectives, CPD conformance , SLT)

·     Ensure internal and external proper communication on orders/projects

·     Take the ownership and leadership of each order/project whatever the nature (deployment, migration, backbone extension, cost saving migration)

.      Have a permanent improvement approach.

 

Experience:

.      Good experience in  Telco and IP delivery project management within an international organization

 

Skills/Qualifications:

·     Good Telco and IP skills

·     Good knowledge of Colt network architecture (onnet and offnet)  and Colt tools

·     Excellent communication oral and written skills, in French and in English.

·     High capacity of synthesis and analysis

·     Organised and methodical

·     Strong adaptability

·     Will to learn new technology, new process, new tools

·     Teamwork

.      Focus on objectives

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

Some benefit examples are:

  • Flexible working and relaxed dress code
  • Two days annually to spend on volunteering opportunities
  • Flexible benefits scheme
  • Access to a virtual business school for on-going learning
  • Business mentoring


Job Segment: Manager, Implementation Manager, Project Manager, Management, Technology

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